Comments on: The Problem With IT Benchmarks http://rocketpanther.com/ciostage/metrics-and-measurement/the-problem-with-it-benchmarks Just another WordPress site Thu, 06 Nov 2014 02:53:00 +0000 hourly 1 https://wordpress.org/?v=4.1.41 By: Louie Ehrlich, Chevron CIO – Future State CIO Journey — CIO Dashboard http://rocketpanther.com/ciostage/metrics-and-measurement/the-problem-with-it-benchmarks#comment-275 Thu, 20 Jan 2011 15:36:42 +0000 http://www.ciodashboard.com/?p=818#comment-275 […] stage of the CIO role, one thing I’ve done to identify the gaps and also build credibility is to benchmark. It’s difficult to have credibility around things like efficiency and cost if you have nothing to […]

]]> By: The CIO Guide to Dashboards — CIO Dashboard http://rocketpanther.com/ciostage/metrics-and-measurement/the-problem-with-it-benchmarks#comment-274 Fri, 24 Sep 2010 14:26:11 +0000 http://www.ciodashboard.com/?p=818#comment-274 […] The Problem with IT Benchmarks […]

]]> By: Bernard Londeix http://rocketpanther.com/ciostage/metrics-and-measurement/the-problem-with-it-benchmarks#comment-271 Thu, 25 Feb 2010 23:35:07 +0000 http://www.ciodashboard.com/?p=818#comment-271 Wouldn’t it be the moment to recommend GQM?
All the best,
Bernard

]]> By: Bernard Londeix http://rocketpanther.com/ciostage/metrics-and-measurement/the-problem-with-it-benchmarks#comment-273 Thu, 25 Feb 2010 23:35:00 +0000 http://www.ciodashboard.com/?p=818#comment-273 Wouldn’t it be the moment to recommend GQM?
All the best,
Bernard

]]> By: Grant (PG) Rule http://rocketpanther.com/ciostage/metrics-and-measurement/the-problem-with-it-benchmarks#comment-270 Wed, 01 Jul 2009 19:39:53 +0000 http://www.ciodashboard.com/?p=818#comment-270 As a benchmarker, I have to agree with Chris. The most useful benchmarks and comparisons are those you make with yourself.

It doesn’t really matter what the chap next door, or two streets over, is doing. What matters is that you are being more effective today at achieving your strategic goals than you were yesterday.

Of course, external benchmarks can be useful as marketing material. They may help you convince others that they are standing on a burning platform, and create that sense of urgency that is imperative if any kind of transformation is to take place. But internal comparisons of what you could do if you removed the waste from the process, with what you are currently achieving, will always be more convincing than comparison to 3rd parties.

You need a quantitative view of where you are, a vision of where you want to be, an understanding of the gaps, a route map of how to get there from here, and the will to act. That’s all. It’s easy really. Just make it so.

“The ways of the military are five: measurement, assessment, calculation, comparison and victory”… to paraphrase Sun Tzu.

Regards,
Grant (PG) Rule
MD, Software Measurement Services Ltd

]]> By: Grant (PG) Rule http://rocketpanther.com/ciostage/metrics-and-measurement/the-problem-with-it-benchmarks#comment-272 Wed, 01 Jul 2009 19:39:00 +0000 http://www.ciodashboard.com/?p=818#comment-272 As a benchmarker, I have to agree with Chris. The most useful benchmarks and comparisons are those you make with yourself.

It doesn’t really matter what the chap next door, or two streets over, is doing. What matters is that you are being more effective today at achieving your strategic goals than you were yesterday.

Of course, external benchmarks can be useful as marketing material. They may help you convince others that they are standing on a burning platform, and create that sense of urgency that is imperative if any kind of transformation is to take place. But internal comparisons of what you could do if you removed the waste from the process, with what you are currently achieving, will always be more convincing than comparison to 3rd parties.

You need a quantitative view of where you are, a vision of where you want to be, an understanding of the gaps, a route map of how to get there from here, and the will to act. That’s all. It’s easy really. Just make it so.

“The ways of the military are five: measurement, assessment, calculation, comparison and victory”… to paraphrase Sun Tzu.

Regards,
Grant (PG) Rule
MD, Software Measurement Services Ltd

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